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I guess I have to accept that

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Then, you have to have a cooling off period (I can't remember how long) before undergoing a second interrogation. Having done all that, they finally agreed to remove the exclusion (but not quite yet). You have to have a further cooling off after the first cooling off thingie wotsit. Anyway, to cut a long story short, my GamStop account finally showed the words 'EXCLUSION REMOVED'. Hurrah (well, not quite yet).I tried again to login to 32Red and again reset my password and again contacted Live Chat.

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This time, the person on Live Chat was even more accusatory than the first one. "Why have you again attempted to gain access to your account. Your self-exclusion with GamStop is still active." As it turns out, it takes a while for the word to get from GamStop to 32Red that it's finished. The 32Red chat operator was downright rude.Anyway, it then turns out 32Red also have a cooling off wotsit period so I had to have a live chat, then call a number with a code word which then resulted in my receiving an email from a very nice person called Tony who said he was required to speak to me twice by telephone (sound familiar? ).I spoke with Tony, who I have to say for very nice and as helpful as he could be. my beloved 32Red account is no more.

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Only then will they agree to remove it (but not quite yet). First, you have to wait until a member of the GamStop Gestapo calls you in order to conduct an interrogation. I tried again to login to 32Red and again reset my password and again contacted Live Chat. The 32Red chat operator was downright rude. Anyway, it then turns out 32Red also have a cooling off wotsit period so I had to have a live chat, then call a number with a code word which then resulted in my receiving an email from a very nice person called Tony who said he was required to speak to me twice by telephone (sound familiar?).

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I spoke with Tony, who I have to say for very nice and as helpful as he could be. I replied to his email advising him that I was available for a call then a colleague of Tony's replied and I spoke with her instead. Then hurrahh - they said it was all sorted and I could finally login to my account. I've sent several follow-up emails requesting an update for they don't seem to be replying to my emails any more. Is there anyone out there who has successfully managed to get their 32Red account reinstated after GamStop? Good afternoon everyone,First of all I

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have to take my side of

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the blame in all this, after all it was my lack of

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willpower coupled with a really bad day at work that meant I

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I stupidly assumed that one year after I started the self-exclusion, it would automatically finish and I'd be back where I started. Nothing could have been further from cas best uk online casinos 2026 the truth.On 9 November this year, my calendar reminder popped up on my screen. I decided to login to my 32Red account to have a go on my favourite slots. That's when it all started to go wrong. My password didn't work so I clicked the link to reset it.

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When it still didn't work, I contacted Live Chat for assistance. I was treated like a criminal - "Why have you attempted to login to your account? What is the reason for self-excluding in the first place?..." and on and on and on...I had no idea I was supposed to contact GamStop but I did as I was advised only to find that the one year self-exclusion doesn't automatically end after one year (as one would assume). In fact, you have to plead and beg with them to allow exclusion. Only then will they agree to remove it (but not quite yet).First, you have to wait until a member of the GamStop Gestapo calls you in order to conduct an interrogation. got home and felt I needed to gamble to make myself feel better.I haven’t been able to find

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He explained that he would have to call me again in a few days as a further cooling off period was required. He arranged to call me the following week but didn't. I replied to his email advising him that I was available for a call then a colleague of Tony's replied and I spoke with her instead.Then hurrahh - they said it was all sorted and I could finally login to my account. I've lost count of the number of emails I've exchanged with 32Red support now but they say their software developers don't seem to be able to remove the exclusion, even though they know I'm not under an exclusion. I've sent several follow-up emails requesting an update for they don't seem to be replying to my emails any more.Is there anyone out there who has successfully managed to get their 32Red account reinstated after GamStop?

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I know I can play at other casinos but 32Red is my favourite. I guess I have to accept that my beloved 32Red account is no more.See Related Threads: I signed up on a complete whim a year ago when I was saving hard for a trip to New Zealand (it seemed a good idea at the time. Nothing could have been further cas online slots games with free spins from the truth. On 9 November this year, my calendar reminder popped up on my screen. I had no idea I was supposed to contact GamStop but I did as I was advised only to find that the one year self-exclusion doesn't automatically end after one year (as one would assume). a Betfred rep on this site

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A special mention to Betway who fully verified an account even though ID provided didnt match the account details and then had the audacity to send an email from Senior Management when questioned saying "Betway think first about customer experience, even though the DOB and ID did not match we believed we were acting in the customers interest by removing the restriction on the account". Anyway, any comments, actions, anything else then please feel free to comment. Good afternoon,I have deposit like a fool at one of the online casinos which “apparently “ do not accept players from UK.I deposited via credit card.What are my chances if i want to chargeback under section 75. As in my opinion my bank is also at fault for allowing these transactions from a CC which is not allowed in the uk.The merchant on my cc name is not the same as the casino probably to hide their true identity.Anyone who has done this previously? I have deposit like a fool at one of the online casinos which “apparently “ do not accept players from UK.

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What are my chances if i want to chargeback under section 75. As in my opinion my bank is also at fault for allowing these transactions from a CC which is not allowed in the uk. The merchant on my cc name is not the same as the casino probably to hide their true identity. Unless you never want to play for the rest of your life, I would advise steering clear of GamStop.I signed up on a complete whim a year ago when I was saving hard for a trip to New Zealand (it seemed a good idea at the time. Anyway, I signed up for a year, set a reminder in my calendar, and forgot all about it. so I’m still waiting for the support team to reply to me.I

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Some though....well...for companies of the size they are really should hang their heads in shame.A special mention to Betway who fully verified an account even though ID provided didnt match the account details and then had the audacity to send an email from Senior Management when questioned saying "Betway think first about customer experience, even though the DOB and ID did not match we believed we were acting in the customers interest by removing the restriction on the account".Anyway, any comments, actions, anything else then please feel free to comment. All information has been provided to the third party and UKGC regardless and we have been working on post 7th of May as well in the past 2 weeks. To think where to begin....perhaps a little bit of context and reasoning behind the investigatory work and subsequent actions. So, I had been gambling online for a considerable number of years. I had excluded my original details from every single operator out there and obviously used Gamstop as well.

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This all changed in October last year when I had a chance meeting with someone from the UKGC and had a great conversation about some of the issues I, and other players, had faced with online Gambling. The UKGC had advised as well that they would be willing to look at anything that was provided as part of this. So, this was a 3 fold investigation. Gamstop - To check the effectiveness of Gamstop and to see how easy it would be to get past this Exclusions - To check the effectiveness of exclusion systems in place with the operators to see who could detect duplicate accounts and who couldnt Verification - Not initially an area of concern, but as this investigation highlights, it was a massive part of things and would like to think some of the work provided to the UKGC helped make the recent changes possible. Please note, all opinions stated in this are my own, the recorded evidence against each operator is factual and can be backed up if required to any operator, body or third party. signed up to GamStop in 2019 for 5 years after I had

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Method 1 - Correct Name, Correct Address, Correct Phone Number(match to Gamstop details), different date of birth and email address. Method 2 - Incorrect Name cas casino sites with deposit bonus - Correct Address, Correct Phone Number, different date of birth and same email address. Used on top of method 1 cases where bypassed at first stage. Green - Means excluded from opening any kind of account on registration. Orange - Able to open an account and deposit funds but later excluded after 72 hours Red - Able to open account(s) and deposit well after 72 hours so can only assume that auto verified or not verified at all.

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Purple - Able to open account but asked for docs, docs sent and still verified account with wrong date of birth despite ID clearly showing this. Special mentions to Kindred Group and William Hill. Some on the list may also surprise some and others not so much. Key Points - This highlights that a majority of operators were doing the right things in terms of having appropriate exclusion systems and verification systems in place. Some though....well...for companies of the size they are really should hang their heads in shame. a big win on a site and thought that’s it for me.

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